Frequently Asked Questions

Buying a new car or truck, leasing a new SUV, financing applications, service visits -- there's a lot to process at a car dealership. Shop with us here at Atlantic Hyundai, and we'll make your visit informative, rewarding, and above all, a lot of fun. We'll even help you get in the know before you even show up. You can learn as much as you like about who we are, what we do, and how, right here on our website. Even our FAQ format's easily accessible. That way, when you decide to stop by and see us here in West Islip, you'll be prepared to make the most of it.

General FAQ

Where in West Islip are you located?

193 Sunrise Highway North Service Road, zip code 11795. That's the southern Long Island coast between Babylon and Bay Shore. Finding us is simple. You can use our Get Directions tool or ask a virtual assistant like Siri or Google to get directions. You'll be on our doorstep in no time.

How can I contact someone at the dealer?

You can call our new or used sales departments, our Hyundai service or parts centers, or reach out using our Web contact form.

Why should I buy from Atlantic Hyundai?

Having been serving the West Islip neighborhood for years now, we promise a car shopping experience unmatched elsewhere. Our atmosphere's friendly, pricing's transparent and market-based pricing, and above all, we keep things hassle-free, whether you're buying a used car, leasing a new one, or undergoing auto service. After all, it's our community and giving back that's most important to us -- not a sale. Shop at our dealership, and you'll see our difference firsthand.

How do I know which car, truck, or SUV is right for me?

We've put together resources to make answering that question a lot easier. For one, we offer detailed model pages with comprehensive information on all Hyundai vehicles. Second, we make competitive comparisons available, each of which comes backed by industry research and feedback. But if you have a specific question about one model or another, you're always welcome to call one of our sales departments.

Do you accept trades?

Yes, and one can even help you lower the total cost of your next vehicle. Use our trade valuation tool to get an instant and fair estimate. It's fast, using it is easy, and doing so will save you plenty of time on your visit.

New Inventory FAQ

Can I get alerts when you receive new vehicles in stock?

New cars and SUVs from Hyundai show up on our lot regularly. The best way to monitor what's available is to bookmark the pages with the vehicles you're interested in. However, you can set up a price alert with just a few clicks. Simply provide some basic contact info.

What if I can't find the model I'm looking for?

Your best bet is to contact our sales team. We'll be delighted to help you track down the vehicle you're set on, either for purchase or so that you can sign a Hyundai lease.

Who can I speak to regarding buying a new car?

That's also a job for our sales team. You can reach us from wherever you prefer to browse, at home in Brentwood NY or at the office in Lindenhurst NY, here on our website. You can also call or drop by our showroom.

Used Inventory FAQ

How do I know the vehicle I'm interested in is in proper driving condition?

You can review its service history via its model page. Each of our used cars undergoes a full inspection, so rest assured, it'll be ready to head back to Deer Park NY once you are. If you'd like further assurances, you can always check out our certified pre-owned Hyundai lineup.

What is the difference between used/pre-owned and certified pre-owned/CPO?

"Used" or "pre-owned" mean previously driven beyond a certain mileage. These come from a variety of automakers, from Hyundai to those off-brand. They span a wide gamut of model years, their mileages vary from hardly to well-driven, and they're friendly to a budget. Our certified pre-owned cars and SUVs are specifically Hyundai, later models, lower mileage, backed by more thorough multipoint inspections, and they include extended warranty coverage and other perks, like roadside assistance.

How do I know I am getting as much value as I can?

Websites like Autotrader.com and KBB.com, the Internet branch of research and valuation expert Kelley Blue Book, can show you how vehicles are valued and priced in your area. If the one you're interested in is fairly priced based on the market, they'll tell you.

Finance FAQ

What does the auto financing process look like?

The first step is to complete our online finance application. If credit's your top concern, you can fill out a pre-qualification form beforehand to see how you'll fare. Then, visit our dealership to take that model you've had your eye on for a test drive. Like the ride, and you can chat with our auto financing team about your application to see what your Hyundai loan and lease options are. Ask any questions you like while you shop and during that meeting, too -- we're here to help. Finally, finish up any remaining documentation and review some of our other available services.

What effects does completing a finance application have?

Your credit score will receive a hard inquiry. After you submit the app, one of our finance professionals will be in touch.

Service FAQ

What types of auto services do you offer?

We take care of nearly any maintenance or repair situation you can envision to keep your ride in top-performing shape for the Central Islip NY drive, including:

  • New York State inspections
  • Wheel alignments, tire rotations, and tire balancing
  • Filter and windshield wiper blade replacements
  • Motor oil changes
  • Coolant flushes and refills
  • Brake and electrical system repair, and more

How do I schedule a service appointment?

You can use our online service scheduler, picking the services you might need and viewing all available time slots and dates. You can also call our service center here in West Islip to get on the books.

Do you make special offers available on auto service?

Servicing your vehicle as affordably as we can is our top priority. So, indeed, we make special offers on parts and services galore available. Take a look at what's offered here on the Web.

Parts and Accessories FAQ

How do I order parts?

From all-weather floor mats to racking accessories, you can get your hands on it all via our website or give our parts department a call.

What auto parts do you stock?

Nearly any Hyundai part you need to get that DIY job or personalization project off the ground. Your options include:

  • Motor oil
  • Oil and air filters
  • Brake rotors, discs, pads, and calipers
  • Batteries
  • Windshield wipers
  • Transmission parts, and more

Where do your auto parts come from?

Right from Hyundai. They're 100% genuine and a little more expensive than generic aftermarket parts, but you get two guarantees using them: top quality and compatibility with your car of SUV.

Still Have Questions?

Feel free to get in touch with us here on the Web. We'll be looking forward to hearing from you!